Privacy Policy

Futrec Business and IT Solutions ("Futrec," "we," "us," or "our")

This Privacy Policy is a template prepared for general informational purposes based on information provided by the business owner. It is not a substitute for individualized legal advice. Futrec should have this document reviewed by a qualified lawyer licensed in India before relying on it as a binding legal instrument.

1. Introduction

This Privacy Policy explains how Futrec Business and IT Solutions, operating the website futrec.in (the "Site") and trading as "Futrec" (together, the "Service"), collects, uses, discloses, and protects personal information of individuals who visit the Site or engage Futrec for its services.

By using the Site or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Site or our services.

This Policy is intended to align with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Digital Personal Data Protection Rules, 2025 ("DPDP Rules") of India, and, where applicable to visitors or clients located outside India, references relevant principles of the EU General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA"), as further described in Sections 12 and 13 below.

2. Who We Are

• Business/Entity Name: Futrec Business and IT Solutions
• Trading Name: Futrec
• Country of Operation: India (Andhra Pradesh)
• Website: https://futrec.in
• Contact Email: futrecbusinessanditsolutions@gmail.com

For the purposes of the DPDP Act and DPDP Rules, Futrec acts as the Data Fiduciary in respect of personal data collected through the Site and our services.

3. Scope of Services Covered

Futrec provides the following business and IT solutions, in connection with which personal data described in this Policy may be collected:

1. Business Model Generation
2. Market Analysis
3. Competitor Analysis
4. Website Design & Development
5. Mobile App Design & Development
6. Digital Marketing / Lead Generation

Our services are currently offered to startups, small businesses, enterprises, and individuals located within India.

4. Personal Information We Collect

We collect the minimum personal information necessary to respond to inquiries, schedule consultations, and deliver our services. Specifically, we may collect:

We do not currently require account creation. You do not need to register or log in to browse the Site or request a consultation.

We do not currently use analytics or advertising cookies/trackers (such as Google Analytics or Meta Pixel) on the Site. If this changes in the future, this Policy will be updated accordingly, and where legally required, your consent will be obtained beforehand.

5. How We Use Your Information

We use the personal information described above for the following purposes:

1. To respond to inquiries and communicate with you about our services;
2. To schedule, confirm, reschedule, or cancel consultations via Zoho Bookings;
3. To process payments for paid consultations or services via Razorpay;
4. To deliver the business and IT solutions you have engaged us for;
5. To maintain internal business records for accounting, tax, and legal compliance purposes;
6. To improve and maintain the functionality of the Site (e.g., remembering your theme preference); and
7. To comply with applicable laws, regulations, and lawful requests from public authorities.

We do not currently send marketing or promotional emails. If we introduce email marketing in the future, we will only do so with your consent (where required) and will provide a clear mechanism to opt out of future communications at any time.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Third-Party Services and Data Sharing

We work with the following third-party service providers, who may process personal information on our behalf strictly to enable the functions described below. We encourage you to review their respective privacy policies.

We do not use any other third-party analytics, advertising, or data-processing tools on the Site at this time. Should we adopt additional third-party tools in the future, this Policy will be updated to reflect those integrations before they go live.

We may also disclose personal information where required to do so by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of Futrec, our clients, or others.

7. Cookies and Local Storage (Cookie Notice)

The Site currently uses a limited, strictly necessary form of local browser storage:

• Theme Preference: The Site remembers whether you prefer light or dark display mode. This preference is stored locally in your browser (not on our servers) and is used solely to improve your browsing experience.

The Site does not currently use analytics cookies, advertising cookies, or third-party tracking cookies. If we introduce such tools in the future, we will update this section and, where required by applicable law, present a cookie consent mechanism allowing you to accept or decline non-essential cookies before they are set.

You can control or delete browser-stored data at any time through your browser settings; note that doing so may reset your theme preference to default.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

1. Fulfil the purposes described in this Policy, including delivering the services you have engaged us for;
2. Maintain the ongoing business relationship with you; and
3. Comply with our legal, tax, accounting, and regulatory obligations under Indian law.

Once personal information is no longer necessary for these purposes, we will take reasonable steps to securely delete, destroy, or anonymize it, in accordance with applicable data protection requirements.

9. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. Payment information is handled directly by Razorpay in accordance with applicable payment industry security standards.

10. Children's Privacy

The Site and our services are not directed at, marketed to, or intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at futrecbusinessanditsolutions@gmail.com.

11. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Right to Access: Request confirmation of whether we hold personal information about you, and access to that information.
• Right to Correction: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information, subject to our legal and legitimate business retention requirements (see Section 8).
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting us at the email address in Section 15. Withdrawing consent is as simple and accessible as giving it, and will not affect the lawfulness of processing carried out before withdrawal.
• Right to Grievance Redressal: Under the DPDP Act and DPDP Rules, you have the right to have any grievance regarding the processing of your personal data addressed by us in a reasonable timeframe. You may also escalate unresolved grievances to the Data Protection Board of India, as provided under the DPDP Act.

To exercise any of these rights, please contact us at futrecbusinessanditsolutions@gmail.com. We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable law.

12. International Users (GDPR Notice)

Futrec's services are currently focused on clients located within India, and this Policy is primarily governed by Indian law, including the DPDP Act and DPDP Rules.

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with comparable data protection frameworks, and you choose to engage with Futrec or provide personal information to us, we will make reasonable efforts to honor applicable rights available to you under the GDPR, including rights of access, rectification, erasure, restriction of processing, data portability, and objection, to the extent such rights apply to our processing activities. Please contact us to make any such request, and we will address it in accordance with applicable law.

13. California Residents (CCPA Notice)

If you are a resident of California and choose to engage with Futrec, you may have certain rights under the California Consumer Privacy Act ("CCPA"), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to non-discrimination for exercising your privacy rights.

Futrec does not sell personal information to third parties. California residents may exercise applicable CCPA rights by contacting us at futrecbusinessanditsolutions@gmail.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Material changes will be indicated by updating the "Last Updated" date at the top of this Policy. We encourage you to review this Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Futrec Business and IT Solutions
Email: futrecbusinessanditsolutions@gmail.com
Website: https://futrec.in